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Fullstop Solutions

Law firms · Personal injury

AI automation for personal injury law firms

Answer accident calls around the clock, screen cases with your intake criteria, and keep medical records requests and client updates moving while cases are pending.

Car with front-end collision damage
Photo: cygnus921, CC BY 2.0.

Where time leaks

Where the hours go in personal injury

Patterns we see in this industry. Your workflow will differ; discovery confirms which ones apply.

01

Accident victims call nights and weekends, and the first firm to answer often gets the case.

02

Intake staff ask the same screening questions, and unqualified calls take time.

03

Medical records and bills requests need follow-up with many providers.

04

Clients call frequently asking about their case status.

Common tools in personal injury:FilevineLitifyCASEpeerClioSmartAdvocateLead Docket

Named for compatibility only. No partnership or endorsement implied; we confirm API access for your plan during discovery.

Automation recipes

4 automations built for personal injury

Trigger → steps → outcome. Each one is a scoped, fixed-price build.

Discuss This Solution

24/7 intake screening

#1

Trigger New call or web form

  1. Asks accident date, type, injuries and insurance
  2. Checks your criteria such as statute timing and liability
  3. Books a consultation or routes to referral

Outcome Qualified cases captured at any hour

Typical stack: Voice agent, Lead Docket or CRM

Records request tracker

#2

Trigger Case signed

  1. Generates records requests for each provider
  2. Tracks responses
  3. Follows up after 14 days

Outcome Faster demand packages

Typical stack: Filevine or CASEpeer, documents

Treatment check-ins

#3

Trigger During treatment

  1. Checks in with the client about appointments
  2. Logs providers and dates
  3. Alerts the paralegal of gaps

Outcome Complete treatment records

Typical stack: SMS, case management

Client status updates

#4

Trigger Case stage changes

  1. Sends a plain-language update
  2. Answers common process questions
  3. Routes legal questions to the attorney

Outcome Fewer status calls

Typical stack: Case management, SMS

Interactive

Build your automation

Pick what starts it and what should happen next. Your workflow assembles live below. This is a planning tool; we confirm what your tools support during discovery.

2. …do these steps (up to 6)

Your workflow

Planning preview
  1. Trigger

Add at least one step on the left.

Demo

Try a missed-call text-back

Tap "Start a missed call" and reply as the customer. Runs in your browser.

MessagesDEMO
No messages yet

Incoming call…

Nobody can answer right now

Missed-lead revenue estimate

Estimate

Move the sliders to match your business.

Est. recovered / month

Est. per year

missed → re-engaged → won per month

Estimate = leads × missed % × re-engaged % × close % × deal value, using only the numbers you entered. Not a guarantee; excludes software and build costs.

Plan my text-back automation
Demo

Watch the workflow run

Step through "24/7 intake screening" one stage at a time. Click any step.

Diagram: enquiries from a web form, email and missed calls are classified by AI, prioritized, logged in a CRM and given a follow-up draft for human approval

ROI estimate

A starting ROI estimate for personal injury

Preset for a small team. Change the numbers to match your business.

Quick estimate

Estimate

Capacity / month

Capacity / year

Calculate Potential Savings →

How we implement

Built around how work actually runs in personal injury

We start with your intake criteria and conflict check process, then connect to your case management software.

Discovery call: We walk through your current process and tools (free, 30 minutes).

Workflow map & fixed quote: Written scope, software costs listed separately, compliance notes included.

Build in a test environment: Your accounts, test data first, then a supervised pilot.

Handover: Documentation, training and an optional support plan.

Limitations & compliance notes

  • ABA Model Rule 7.3 and state bar rules restrict solicitation; the assistant only responds to people who contact you.
  • The assistant does not give legal advice or create an attorney-client relationship.

General information, not legal advice. Confirm requirements with your own counsel or compliance officer.

Want these automations running in your business?

Tell us your tools and the one task you'd remove first. We reply with a plan.

Part of Law firms

The broader playbook for the whole trade, including recipes that apply across specialties.

AI automation for Law firms →

Related industries

Services behind these automations

FAQ

Common questions

It can send your retainer for e-signature after an attorney approves the case.

No. It collects information and routes it to your team.

Filevine has an API; we confirm access for your plan.

Next step

Tell us how your personal injury work flows today

Two short steps. We reply by email, usually to set up a 30-minute discovery call.

What happens after you submit

  1. 1

    We read it personally

    A person reviews your note. No automated sales sequence.

  2. 2

    We reply by email

    Usually with 2–3 clarifying questions and times for a 30-minute call.

  3. 3

    You get a written plan

    Workflow map, fixed quote and listed software costs before any build. No obligation.

Prefer to talk? Call (214) 891-5650 or email info@fullstopsolutions.com.

Not ready to talk? Try the ROI calculator or readiness check. No email needed.

Request a consultation

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About your project

We reply by email. No automated sales sequences.

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