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Fullstop Solutions

Insurance agencies · Commercial insurance

AI automation for commercial insurance agencies

Turn business owner emails into ACORD-ready submissions, issue certificates of insurance in minutes, and run renewal timelines so submissions reach markets on time.

Professional reviewing paperwork on a clipboard at an office desk

Where time leaks

Where the hours go in commercial insurance

Patterns we see in this industry. Your workflow will differ; discovery confirms which ones apply.

01

Commercial submissions need ACORD applications, loss runs and schedules that take hours to assemble.

02

Certificate of insurance requests from contractors and vendors arrive daily, often urgently.

03

Renewal marketing starts late, leaving little time to shop carriers.

04

Loss runs must be requested from prior carriers and tracked.

Common tools in commercial insurance:Applied EpicAMS360VertaforeIndioCertificialACORD forms

Named for compatibility only. No partnership or endorsement implied; we confirm API access for your plan during discovery.

Automation recipes

4 automations built for commercial insurance

Trigger → steps → outcome. Each one is a scoped, fixed-price build.

Discuss This Solution

ACORD intake

#1

Trigger Client returns application info

  1. Extracts business details, payroll, revenue and locations
  2. Pre-fills ACORD forms
  3. Flags missing fields for the account manager

Outcome Submission-ready applications faster

Typical stack: Indio, document processing

Certificate request desk

#2

Trigger Client requests a COI

  1. Identifies the certificate holder and requirements
  2. Prepares the certificate from policy data
  3. Routes special wording, such as additional insured, to staff

Outcome Routine COIs issued in minutes

Typical stack: Applied Epic or AMS360

Loss run tracker

#3

Trigger Renewal 120 days out

  1. Requests loss runs from carriers
  2. Tracks responses
  3. Reminds staff of missing loss runs

Outcome Complete submissions

Typical stack: Email, task list

Renewal timeline

#4

Trigger Renewal 120 days out

  1. Creates tasks for data collection, marketing and proposal
  2. Reminds the team at each step
  3. Escalates if behind

Outcome Renewals marketed on time

Typical stack: AMS tasks

Interactive

Build your automation

Pick what starts it and what should happen next. Your workflow assembles live below. This is a planning tool; we confirm what your tools support during discovery.

2. …do these steps (up to 6)

Your workflow

Planning preview
  1. Trigger

Add at least one step on the left.

Demo

Try a missed-call text-back

Tap "Start a missed call" and reply as the customer. Runs in your browser.

MessagesDEMO
No messages yet

Incoming call…

Nobody can answer right now

Missed-lead revenue estimate

Estimate

Move the sliders to match your business.

Est. recovered / month

Est. per year

missed → re-engaged → won per month

Estimate = leads × missed % × re-engaged % × close % × deal value, using only the numbers you entered. Not a guarantee; excludes software and build costs.

Plan my text-back automation
Demo

Watch the workflow run

Step through "ACORD intake" one stage at a time. Click any step.

Three colleagues discussing work around a laptop in a bright office

ROI estimate

A starting ROI estimate for commercial insurance

Preset for a small team. Change the numbers to match your business.

Quick estimate

Estimate

Capacity / month

Capacity / year

Calculate Potential Savings →

How we implement

Built around how work actually runs in commercial insurance

We start with certificate requests, the most frequent task, then build renewal timelines.

Discovery call: We walk through your current process and tools (free, 30 minutes).

Workflow map & fixed quote: Written scope, software costs listed separately, compliance notes included.

Build in a test environment: Your accounts, test data first, then a supervised pilot.

Handover: Documentation, training and an optional support plan.

Limitations & compliance notes

  • Certificates do not change coverage; endorsements are handled by licensed staff with the carrier.
  • Coverage advice comes from licensed agents.

General information, not legal advice. Confirm requirements with your own counsel or compliance officer.

Want these automations running in your business?

Tell us your tools and the one task you'd remove first. We reply with a plan.

Part of Insurance agencies

The broader playbook for the whole trade, including recipes that apply across specialties.

AI automation for Insurance agencies →

Related industries

Services behind these automations

FAQ

Common questions

Standard certificates, yes, if you approve the rules. Special wording goes to staff.

It pre-fills them for review.

We confirm integration options.

Next step

Tell us how your commercial insurance work flows today

Two short steps. We reply by email, usually to set up a 30-minute discovery call.

What happens after you submit

  1. 1

    We read it personally

    A person reviews your note. No automated sales sequence.

  2. 2

    We reply by email

    Usually with 2–3 clarifying questions and times for a 30-minute call.

  3. 3

    You get a written plan

    Workflow map, fixed quote and listed software costs before any build. No obligation.

Prefer to talk? Call (214) 891-5650 or email info@fullstopsolutions.com.

Not ready to talk? Try the ROI calculator or readiness check. No email needed.

Request a consultation

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About your project

We reply by email. No automated sales sequences.

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