24/7 tow intake
#1Trigger Call
- Asks vehicle, problem and destination
- Sends a location link
- Quotes your rate
Outcome Every call captured
Typical stack: Voice agent, Towbook
Trucking & logistics · Towing companies
AI automation for towing and roadside assistance companies
Answer every tow call at any hour, capture the caller's exact location by text link, dispatch the nearest truck and handle impound release questions without tying up dispatch.
Where time leaks
Where the hours go in towing companies
Patterns we see in this industry. Your workflow will differ; discovery confirms which ones apply.
01
Calls come in all night from stranded drivers.
02
Callers do not know exactly where they are.
03
Motor club jobs come through apps with time limits.
04
Impound release calls ask the same questions.
05
Private property impounds and accident scene tows create release paperwork, storage fees and owner notices that the office prepares by hand.
Common tools in towing companies:TowbookOmadiTOPSDispatch AnywhereAgeroMotive
Named for compatibility only. No partnership or endorsement implied; we confirm API access for your plan during discovery.
Automation recipes
5 automations built for towing companies
Trigger → steps → outcome. Each one is a scoped, fixed-price build.
Nearest truck dispatch
#2Trigger Tow job confirmed
- Finds the nearest available truck of the right type: flatbed or wheel-lift
- Sends the job to the driver's app
- Texts the customer the ETA and driver name
Outcome Faster arrivals with the right truck
Typical stack: Towbook or Omadi, GPS
Motor club job handling
#3Trigger Job offer from a motor club
- Accepts or declines within the offer window by your distance rules
- Updates status at each step
- Uploads required photos at drop-off
Outcome More accepted motor club jobs
Typical stack: Motor club dispatch tools
Impound release questions
#4Trigger Call about impounded vehicle
- Confirms vehicle
- Explains documents and fees
- Books release time
Outcome Fewer dispatch interruptions
Typical stack: Voice agent
Storage and release paperwork
#5Trigger Vehicle enters your storage lot
- Logs the vehicle, tow reason and storage start date
- Prepares owner notification letters on the schedule your state requires, for your office to send
- Calculates storage charges to date when the owner calls
Outcome Release and lien steps stay on schedule
Typical stack: Towbook or Omadi impound records, document generation
Interactive
Build your automation
Pick what starts it and what should happen next. Your workflow assembles live below. This is a planning tool; we confirm what your tools support during discovery.
Your workflow
Planning preview- Trigger
-
Add at least one step on the left.
Demo
Try a missed-call text-back
Tap "Start a missed call" and reply as the customer. Runs in your browser.
MessagesDEMO
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Incoming call…
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Missed-lead revenue estimate
EstimateMove the sliders to match your business.
Est. recovered / month
Est. per year
missed → re-engaged → won per month
Estimate = leads × missed % × re-engaged % × close % × deal value, using only the numbers you entered. Not a guarantee; excludes software and build costs.
Plan my text-back automation
Demo
Watch the workflow run
Step through "24/7 tow intake" one stage at a time. Click any step.
ROI estimate
A starting ROI estimate for towing companies
Preset for a small team. Change the numbers to match your business.
How we implement
Built around how work actually runs in towing companies
We start with your dispatch process, rate sheet and motor club accounts, and test with recorded test calls. We then add motor club handling and impound paperwork, testing each with your dispatcher during a quiet shift before it runs on busy nights. Rates, release rules and required documents come from your own policies.
Discovery call: We walk through your current process and tools (free, 30 minutes).
Workflow map & fixed quote: Written scope, software costs listed separately, compliance notes included.
Build in a test environment: Your accounts, test data first, then a supervised pilot.
Handover: Documentation, training and an optional support plan.
Limitations & compliance notes
- Non-consent tow and impound fees are regulated by state and city.
- Recorded calls disclosed where required.
- Owner notification and lien timelines for stored vehicles are set by state law; your office confirms them before notices are sent.
General information, not legal advice. Confirm requirements with your own counsel or compliance officer.
Want these automations running in your business?
Tell us your tools and the one task you'd remove first. We reply with a plan.
Part of Trucking & logistics
The broader playbook for the whole trade, including recipes that apply across specialties.
AI automation for Trucking & logistics →Related industries
Services behind these automations
FAQ
Common questions
We confirm integration options.
No. Those stay with your dispatchers.
Yes, by payment link.
Yes, after it confirms the plate or VIN and the caller's relationship to the vehicle, using the release rules you set.
Heavy-duty and rotator calls are routed straight to your dispatcher with the details collected so far.
A calm, quick set of questions about the vehicle, the problem and the destination, a location link by text and your rate. If the caller is in danger on the roadside, they are told to call 911 first.
Jobs are closed with photos, mileage and any extra charges, so invoices and motor club claims go out without re-typing.
More Trucking & logistics specialties
Freight brokerage
Post loads, vet carriers before tender, send rate confirmations in seconds, and replace manual check calls with automated tracking updates.
Owner-operators
Spend less time on paperwork: capture fuel receipts for IFTA, send invoices and factoring packets after delivery, and keep your registration and insurance documents from expiring.
Moving companies
Quote moves from a virtual walkthrough, book crews and trucks without conflicts, and send required consumer documents before move day.
Free tools: ROI calculator · AI readiness assessment · Experience Lab
Next step
Tell us how your towing companies work flows today
Two short steps. We reply by email, usually to set up a 30-minute discovery call.
What happens after you submit
- 1
We read it personally
A person reviews your note. No automated sales sequence.
- 2
We reply by email
Usually with 2–3 clarifying questions and times for a 30-minute call.
- 3
You get a written plan
Workflow map, fixed quote and listed software costs before any build. No obligation.
Prefer to talk? Call (214) 891-5650 or email info@fullstopsolutions.com.
Not ready to talk? Try the ROI calculator or readiness check. No email needed.