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Fullstop Solutions

Auto repair shops · Collision repair

AI automation for collision repair shops

Collect damage photos before the car arrives, keep customers updated while insurers approve supplements, and schedule pickups the moment the car is ready.

Maintenance technician carrying a tool bag in a supply room

Where time leaks

Where the hours go in collision repair

Patterns we see in this industry. Your workflow will differ; discovery confirms which ones apply.

01

Customers call daily asking when their car will be done.

02

Supplements wait on insurer approval, and the office chases adjusters by phone.

03

First notice comes from a tow or a phone call with no photos or claim number.

04

Rental car days add up when pickup is not scheduled promptly.

Common tools in collision repair:CCC ONEMitchellAudatexShop-WareQuickBooksPodium

Named for compatibility only. No partnership or endorsement implied; we confirm API access for your plan during discovery.

Automation recipes

4 automations built for collision repair

Trigger → steps → outcome. Each one is a scoped, fixed-price build.

Discuss This Solution

Damage photo intake

#1

Trigger New estimate request

  1. Asks for photos of each damaged area and the VIN
  2. Collects claim number and insurer
  3. Books the estimate or drop-off

Outcome Estimators prepared before the car arrives

Typical stack: SMS upload, management system

Repair status updates

#2

Trigger Repair order moves to a new stage

  1. Sends plain updates for parts ordered, in body, in paint and ready
  2. Explains supplement delays
  3. Answers "when will it be done?" with the current stage

Outcome Fewer status calls

Typical stack: CCC ONE or shop system, SMS

Supplement chaser

#3

Trigger Supplement submitted with no response in 24 hours

  1. Reminds the estimator
  2. Drafts the follow-up email to the adjuster
  3. Logs each contact

Outcome Approvals move faster

Typical stack: Email, task list

Pickup scheduler

#4

Trigger Vehicle marked ready

  1. Offers pickup times
  2. Sends deductible amount and payment link
  3. Notifies rental provider of the return

Outcome Shorter rental days, faster payment

Typical stack: SMS, payments

Interactive

Build your automation

Pick what starts it and what should happen next. Your workflow assembles live below. This is a planning tool; we confirm what your tools support during discovery.

2. …do these steps (up to 6)

Your workflow

Planning preview
  1. Trigger

Add at least one step on the left.

Demo

Try a missed-call text-back

Tap "Start a missed call" and reply as the customer. Runs in your browser.

MessagesDEMO
No messages yet

Incoming call…

Nobody can answer right now

Missed-lead revenue estimate

Estimate

Move the sliders to match your business.

Est. recovered / month

Est. per year

missed → re-engaged → won per month

Estimate = leads × missed % × re-engaged % × close % × deal value, using only the numbers you entered. Not a guarantee; excludes software and build costs.

Plan my text-back automation
Demo

Watch the workflow run

Step through "Damage photo intake" one stage at a time. Click any step.

Diagram: an after-hours call is answered by an AI receptionist that books, transfers urgent calls to staff, or emails a summary

ROI estimate

A starting ROI estimate for collision repair

Preset for a small team. Change the numbers to match your business.

Quick estimate

Estimate

Capacity / month

Capacity / year

Calculate Potential Savings →

How we implement

Built around how work actually runs in collision repair

We map your repair order stages and how the team updates them, then connect status messages to those stages.

Discovery call: We walk through your current process and tools (free, 30 minutes).

Workflow map & fixed quote: Written scope, software costs listed separately, compliance notes included.

Build in a test environment: Your accounts, test data first, then a supervised pilot.

Handover: Documentation, training and an optional support plan.

Limitations & compliance notes

  • The assistant does not discuss liability or claim coverage; those questions go to your staff or the insurer.
  • Some states have rules on steering and repair choice; messages use wording your manager approves.

General information, not legal advice. Confirm requirements with your own counsel or compliance officer.

Want these automations running in your business?

Tell us your tools and the one task you'd remove first. We reply with a plan.

Part of Auto repair shops

The broader playbook for the whole trade, including recipes that apply across specialties.

AI automation for Auto repair shops →

Related industries

Services behind these automations

FAQ

Common questions

CCC offers integration programs; we confirm what is available for your shop. Many workflows use status exports or email.

Yes, but the final estimate is written by your estimator.

Updates can follow the timing your insurer programs expect.

Next step

Tell us how your collision repair work flows today

Two short steps. We reply by email, usually to set up a 30-minute discovery call.

What happens after you submit

  1. 1

    We read it personally

    A person reviews your note. No automated sales sequence.

  2. 2

    We reply by email

    Usually with 2–3 clarifying questions and times for a 30-minute call.

  3. 3

    You get a written plan

    Workflow map, fixed quote and listed software costs before any build. No obligation.

Prefer to talk? Call (214) 891-5650 or email info@fullstopsolutions.com.

Not ready to talk? Try the ROI calculator or readiness check. No email needed.

Request a consultation

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About your project

We reply by email. No automated sales sequences.

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